Business Writing

6 Hours

Upon conclusion of this workshop participants will understand important writing terms and their meanings, discuss how to use pre-writing techniques, create effective professional compositions, recognize standard formatting and etiquette and organize standard communication types.

• Importance of strong writing skills
• Effective communication
• Using reference materials
• Writing Basics
  · Sentence Structure
  · Clarity
  · Ambiguous phrasing
  · Misspellings
  · Active/Passive Voice
  · Proofreading
• Writing on the job
  · Professional Tone
  · Routine Letters and Messages
  · Persuasive and Sales Messages
  · E-mail Protocol