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Top Flight Customer ServiceIn these challenging economic times, you must be able to grow your business by attracting new prospects while keeping existing customers satisfied. Spend just an hour with us, and we will show you how to exceed existing customer expectations by delivering Top Flight Customer Service. Because it is five to six times more expensive to attract a new customer than to keep an existing one satisfied, learn how you can turn your satisfied customers into a volunteer sales force to promote your business. Delivering Top Flight Customer Service is one of the most cost-effective methods to outsmart, not outspend, your competitors. As we move to put the recession of 2009 behind us and to help prepare for the prosperity of 2010, we invite you to our next FAST BREAK / BREAKFAST. Our speaker will be Diane Goodrich, training and development consultant. Diane will share her insights, developed over more than 20 years in the private and public sectors as she has helped health care organizations, governmental agencies, and corporations become more effective and efficient by showing them how to take better care of their customers and constituents.
Wednesday, November 4 REGISTRATION CONTACT:
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