What should I do if I am having difficulty with one of my courses?
Your first step is to communicate any concerns related to instruction and learning to your instructor. Your instructor can help you with understanding course requirements and receiving course content. Instructors can also help you with navigating Blackboard or any new online format you need to access. Technology-related questions or problems may be addressed by submitting an IT Help Center ticket.
The following support services may also be helpful:
Virtual English Tutoring- Go Blackboard>Organizations>Online Tutoring>Tutoring.
Additional Virtual Tutoring options will soon be available- watch for new communication.
Are Letters of Accommodation still in effect for online course format?
Yes, accommodations are still in place for students even when receiving instruction online. You will need to review your Letters of Accommodation, touch base with your instructors to communicate about your accommodations and touch base with the Office of Accessibility Services support staff as needed for support. Online format will, in some cases, change how and when accommodations will need to be utilized.
Will my online tests be adjusted for my extended time?
There will be no in-person test proctoring services offered for online testing. Your instructors have been informed about their need to extend test time limits for online tests for students with this accommodation. It will be important for you to communicate with your instructors about your needs and express any concerns that you have regarding testing. Please communicate with the Office of Accessibility Services as needed.
Does online format effect Modified Attendance Agreements and extended time on assignments?
Completed Modified Attendance Agreements will continue to be honored although reasonable modifications to the structure of the agreement may be needed with the shift to online instruction. You should communicate with your instructors regarding any additional barriers the new online format presents to you with regard to assignment deadlines.
How will testing accommodations such as a reader or test scribe be provided?
Students with the applicable disability have access to Read/Write/Gold technology which they can use on their home computers. Testing situations needing scribes or other accommodations will be evaluated on a case-by-case basis and technology such as GoToMeeting or Lifesize will be utilized as needed. Please reach out to Office of Accessibility Services staff for support.
What if I have a note taker accommodation?
If your instructor has removed the lecture format of instruction, you may not need a note taker because you will not be required to take notes under a lecture setting. If your instructor has arranged for live class meetings when you will need to take notes, you will need to talk to your instructor about receiving notes from your volunteer note taker. Your instructor may also be able to provide other lecture note support to you. Communication with your instructor is important to remove any barriers to your learning.
What if I have other questions about my accommodations that are not addressed in this communication?
Communication with your instructors is the first place to start and then please contact your Office of Accessibility Services staff person through the information provided, above. We are here to support you through these unusual changes to your educational experience.