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Applications Administrator

Applications Administrator

Salary is commensurate with qualifications and experience. The salary range for this position is $58,697 - $91,894.

We are looking for an ambitious problem solver who can assess a complicated technology problem and work to resolve it in an innovative way. Someone who can see a complicated technology or operational puzzle and solve it efficiently and effectively. Are you able to analyze specific business needs and work collaboratively on an efficient and creative solution? If that sounds like you, we have the perfect career opportunity for you!

The Applications Administrator serves as a key member of the infrastructure and networking team at Clark State. This person shares responsibility for the overall design, planning, installation, monitoring, maintenance, and troubleshooting of the College network, its related hardware, software, enterprise systems and servers, and related services. This position has the potential to work remote M-F to provide flexibility and support for our students, faculty and staff.

This position participates in capacity planning, supports the creation and the maintenance of network disaster recovery plans and monitors all network performance activities. The incumbent is also responsible for general administration of Windows and Linux servers and the applications on them.

The Applications Administrator is a part of a team responsible for the administration of the virtualization, storage, and backup/recovery infrastructures supporting the College’s servers and services. They demonstrate a high level of knowledge surrounding various application software and systems integration, configuration, and deployment. They display strong analytical, documentation, and troubleshooting skills. They are also skilled in the use of various diagnostic tools and software to enhance the investigation and resolution of software, hardware or network problems.

Additionally, the Applications Administrator supports best-practice and comprehensive information security and as such is responsible for making recommendations to the SVP regarding matters of information security and/or implementing them. This position keeps abreast of new technologies and may identify and implement new technologies and processes that improve the reliability, efficiency, and availability of the network and systems environments.

Duties and Responsibilities:

  • Ensures the stability and availability of College software applications, servers and network services. Associated responsibilities include actively monitoring and responding to issues and services.
  • Coordinates with other IT staff to troubleshoot and resolve network and system problems. Serves as an escalation tier for Information Technology staff and end users in order to resolve system service issues and interruptions. Ability to work independently and collaboratively to solve complex and time-sensitive issues.
  • Proactively plans and implements improvements to the College’s network and server infrastructure. Responsible for actively recommending changes and designs for network architecture changes, server acquisition and upgrades, and College systems and services.
  • In collaboration with colleagues, shares in the monitoring, management, and maintenance the College’s systems, networks, and servers including but not limited to Voice Over IP (VoIP) telephony systems, virtualization hosts, and other core network and server infrastructure components.
  • Safeguards College data and services by implementing and maintaining best-practice network security measures and system-level patches as required.
  • Generates and maintains detailed documentation describing the layout and configuration of the College’s network and related infrastructure services as well as an updated and accurate inventory of all associated network equipment, servers, services, and software.
  • Coordinates and deploys software updates for all desktop and server equipment while maintaining detailed documentation of patch and operating system levels.
  • Works closely with vendors and contractors concerning equipment support and maintenance, installation of new cabling or equipment, and other network services.
  • Documents all work, assignments, tasks, and activities and provides timely and accurate communication at all times.
  • All other duties assigned by supervisor.

Qualifications:

  • Bachelor’s Degree in Computer Science, Computer Engineering, Network/Systems Administration or related field plus five (5) years of experience in the enterprise technology field, or an equivalent combination of experience, training, and/or education
  • 3- 5 years of systems administration experience, with at least two (2) years of experience with Windows Server 2012 R2 or later required.
  • Minimum of two (2) years of experience managing Microsoft System Center Configuration Manager (SCCM) strongly preferred.
  • Experience with writing scripts to automate system tasks strongly preferred.
  • 1 - 2 years’ experience with Aruba/HPE ClearPass desired.
  • 1 - 2 years’ experience working with VMWare vSphere Horizon strongly preferred.
  • 1 - 2 years’ experience working with Microsoft Office 365 management strongly preferred.
  • Demonstrated knowledge of RedHat Linux (or Debian Linux) desirable.
  • Knowledge of NetIQ Identity Manager desirable.
  • Knowledge of Ellucian Colleague and UniData desirable.
  • Experience with network access and threat monitoring technologies such as Nessus, Snort, and nMap a plus.