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Client Support Technician

Client Support Technician

The Client Support Technician provides technology support to students, employees, and campus stakeholders at Clark State Community College.  In this role, the technician performs support for various technology-related systems, network devices, and other systems or hardware needed to support teaching and learning.  The technician is also responsible for prompt and professional issue resolution with hardware, software, network and/or applications issues serving Clark State students, faculty, staff, and guests.  The technician must document all work in a help desk ticketing system.  All duties shall be performed in a customer-service oriented, timely, efficient, and professional manner.