This program is available at the Beavercreek, Online and Springfield - Leffel Lane locations.
This certificate is focused on developing the essential skills and knowledge needed by anyone desiring to provide excellent service to customers, both internal and external. This is particularly focused on meeting needs and expectations of an organization's customers.
All courses can be applied to the associate degree in Management. Students should follow the recommended sequencing of courses, with consideration to the pre/co-requisites, including college preparatory (CPE) requirements.
All business students are expected to use information technology skills as it applies to course requirements within all management options.
* Students with little or no computer background should enroll in ITS 0800 before taking other computer courses. Students without adequate keyboarding skills should enroll in ITS 0810 before taking a computer class.