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Office Administration - Medical Office Administration Major

Office Administration - Medical Office Administration Major

This program is available at the Beavercreek, Bellefontaine and Springfield - Leffel Lane locations.

Medical office administrators function in a wide variety of medical settings, including physicians’ offices, hospitals and nursing homes. They may prepare medical records or charts, schedule appointments, handle correspondence, prepare bills, and process insurance forms. In addition to excellent keyboarding skills, medical office administrators must possess expertise in medical terminology, familiarization with medical references, knowledge of medical coding, and familiarization with HIPAA regulations. In today’s global society basic foreign language skills are increasingly important to facilitate communication in a medical environment. Strong human relations skills are also important as medical office administrators interact with people in stressful situations. These skills provide medical office administrators opportunities for promotion to medical office management positions.

Embedded Certificate
This degree program contains one or more embedded certificates which will automatically be awarded if the certificate requirements are met unless the student contacts Records and Registration and indicates he/she does not wish to have the certificate credential awarded. 

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Outcomes and Curriculum

Upon completion of an Associate of Applied Business degree in Medical Office Administration, a graduate will be able to:

  • Compose and produce quality business documents using technology.
  • Perform office administrative functions using critical thinking, management, prioritizing, and organizational skills.
  • Code medical documents and assist in the management of patient's health information.
  • Demonstrate good oral communication skills.
  • Demonstrate good human relations skills, including customer service, teamwork, and ethics.
Course Title Credits
OAD 1101 Document Production I ^** 3
OAD 1205 Office Procedures 3
ACC 1000 Accounting Concepts 3
ENG 1111 English I 3
FYE 1101 College Success 1
OAD 1105 Business English ^ 4
BIO 1105 Fundamentals of Anatomy and Physiology 3
ITS 1105 Computer Concepts and Software Applications ^* 3
MST 1105 Medical Terminology ^*** 2
MTH 1060 Business Mathematics ^ 3
OAD 2301 CPT/ICD-10-PCS Coding 3
OAD 2302 ICD-10-CM Coding 3
EBE 1000 Employability Skills 1
ENG 2211 Business Communication 3
PSY 1111 Introduction to Psychology 3
SOC 1110 Introduction to Sociology  
or SPN 1100 Survival Spanish 3
OAD 2205 Electronic Health Records 3
OAD 2312 Advanced Medical Coding 3
OAD 2320 Medical Office Certification Review 1
OAD 2703 Co-op Education/Internship 3
MST 1140 Human Disease 3
COM 1110 Interpersonal Communication I  
or COM 1170 Small Group Communication 3
  Total credit hours 60
^Proficiency test available.

* Students with little or no computer background should enroll in ITS 0700 before taking other computer courses. Students without adequate keyboarding skills should enroll in ITS 0710 before taking a computer class.

**Proficiency test available.  Students must pass a 3-minute time writing test with speed of 35 NWPM.

***MST 1105 must be successfully completed with a C or better within five years.  If older than five years, the course must be repeated.

Humanities/Social Science ElectivesA complete listing of humanities and social science electives is available in the College Catalog. Students should follow the recommended sequencing of courses, with consideration to the pre/co requisites, including college preparatory (CPE) requirements.

Academic Preparation

Scholastic Preparation
Medical Office Administration students should possess basic computer skills: use a keyboard, mouse, external storage device, and a printer; differentiate among drives, folders, and files; employ a username and password. Students lacking in any of these areas should enroll in ITS 0700, Computer Fundamentals, prior to enrolling in any OAD or other ITS courses. Students should also be able to type at least 35 words per minute on a five-minute timed writing. Students who cannot meet this standard should enroll in ITS 0710 Keyboarding prior to enrolling in any OAD or other college level ITS course. Students who cannot meet the 35 word per-minute standard on the first day of OAD 1101 will be required to withdraw and enroll in ITS 0710. ITS 0700 and ITS 0710 are considered preparatory courses to assist with successfully entering the Office Administration Program and do not count toward the degree.

Transfer Information

Students enrolled in Associate of Applied Business and Associate of Applied Science degree programs are preparing for employment upon graduation from the program. However, at some point many of these students are also interested in completing a bachelor's degree. A number of colleges or universities have designed bachelor's completion programs designed for students completing applied degrees. See the Transfer section of the catalog for more information.

Questions? We're here to help!

Debora Rudd Instructor and Coordinator, Business and Applied Technologies