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Office Administration

Office Administration

This program is available at the Beavercreek and Springfield - Leffel Lane locations.

Office administrators function in a continually shifting role in a variety of office settings because of changing technology, the emphasis on greater efficiency and productivity.  With this shift generally comes greater responsibility that is reflected in the duties of the office administrator, which may include integrated computer software applications; organization and scheduling; internet/intranet communications and research; document preparation, storage, and retrieval; and customer service and human relations.

Today's office administrators often purchase office equipment and supplies; plan meetings and special events; work closely with vendors and suppliers; orient, and supervise other staff; write and edit documents; coordinate direct mailings; maintain multiple schedules and calendars; handle messages and correspondence; and maintain computer files, directories, and databases. 

Embedded Certificate
This degree program contains one or more embedded certificates which will automatically be awarded if the certificate requirements are met unless the student contacts Records and Registration and indicates he/she does not wish to have the certificate credential awarded.

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Outcomes and Curriculum

Upon completion of an Associate of Applied Business degree in Office Administration, a graduate will be able to:

  • Compose and produce quality business documents using technology.
  • Perform office administrative functions using critical thinking, management, prioritizing, and organizational skills.
  • Demonstrate good oral communication skills.
  • Demonstrate good human relations skills, including customer service, teamwork, and ethics.
Course Title Credits
OAD 1101 Document Production I ^** 3
OAD 1205 Office Procedures 3
MGT 1115 Customer Relations 2
ENG 1111 English I 3
ACC 1000 Accounting Concepts 3
FYE 1101 College Success 1
OAD 1102 Document Production II ^ 3
OAD 1105 Business English ^ 4
MGT 1105 Introduction to Business 2
MTH 1060 Business Mathematics ^ 3
ITS 1105 Computer Concepts and Software Applications ^* 3
COM 1120 Public Speaking I 3
EBE 1000 Employability Skills 1
ENG 2211 Business Communication 3
ITS 1205 Windows Concepts 1
MGT 1060 Organizational Behavior ^ 3
SOC 1110 Introduction to Sociology  
or SPN 1100 Survival Spanish 3
OAD 2703 Co-op Education/Internship 3
MGT 1120 Principles of Management 3
HRM 1725 Human Resource Management 3
PSY 1111 Introduction to Psychology 3
ITS 1238 Intermediate Spreadsheet 2
COM 1110 Interpersonal Communication I  
or COM 1170 Small Group Communication 3
  Total credit hours 61
^Proficiency test available.

* Students with little or no computer background should enroll in ITS 0700 before taking other computer courses. Students without adequate keyboarding skills should enroll in ITS 0710 before taking a computer class.

**Proficiency test available.  Students must pass a 3-minute time writing test with speed of 35 NWPM.

Students should follow the recommended sequencing of courses, with consideration to the pre/co-requisites, including college preparatory (CPE) requirements.

A complete listing of humanities and social science electives is available in the College Catalog.

Academic Preparation

Office Administration students should possess basic computer skills: use a keyboard, mouse, external storage device, and a printer; differentiate among drives, folders, and files; employ a username and password. Students lacking in any of these areas should enroll in ITS 0700, Computer Fundamentals, prior to enrolling in any OAD or other ITS courses. Students should also be able to type at least 35 words per minute on a five-minute timed writing. Students who cannot meet this standard should enroll in ITS 0710 Keyboarding prior to enrolling in any OAD or other college level ITS course. Students who cannot meet the 35 word per-minute standard on the first day of OAD 1101 will be required to withdraw and enroll in ITS 0710. ITS 0700 and ITS 0710 are considered preparatory courses to assist with successfully entering the Office Administration Program and do not count toward the degree. 

Transfer Information

Students enrolled in Associate of Applied Business and Associate of Applied Science degree programs are preparing for employment upon graduation from the program.  However, at some point many of these students are also interested in completing a bachelor's degree. A number of colleges or universities have designed bachelor's completion programs designed for students completing applied degrees. See the Transfer section of the catalog for more information.

Questions? We're here to help!

Debora Rudd Instructor and Coordinator, Business and Applied Technologies